It's been a few weeks since I've blogged, but with good reason. We downsized and moved...and we survived! It was a trying experience to say the least, but not for the reasons you probably think. I am a pretty organized person, so I had things pretty well under control. Or at least felt that way. Unfortunately, there were things out of our control that did not go well. First let me say that we hired Senior Focused Relocations to do the move, which was the smartest thing we did. You are probably thinking we received special attention or services because I work for the company, but that could not be further from the truth. We were treated just as any other client, with kindness, respect and courtesy, although there were probably times the crew would have liked to do otherwise. This was not an easy move since we were moving things to and from four locations. A bit confusing for everyone to say the least, but they handled it with grace and aplomb and personally, I feel anyone who doesn't hire our company is a little deranged, but that's just my opinion.
The stress from our move came from the outside entities we dealt with. For instance, TXU shut off our electricity 8 days earlier than scheduled. For some reason known only to them it took five days to get the power turned back on because according to several different people we spoke with they were unable to enter the same gate to turn the power on that they had no trouble entering to turn the power off. Go figure. Try going five days without power and see how gracious you are when someone from British Columbia, Canada calls to see verify that your problem was handled correctly - especially when it wasn't handled at all at the time.
Another issue we faced is that the TV crew came to the new house to hook up the TV, but when asked about the internet, told us they didn't do that and someone should have contacted us about scheduling a time for it. No one contacted us, so we are still waiting on the internet, but Starbucks is benefiting greatly from this since I am here at least one or two times a day using their Wi-Fi services.
In the big scheme of life, these are minor irritations, for sure, but when dealing with a move, be sure you work with a reputable moving company that doesn't add to your stress from other areas. We're sure glad we had SFR move us. In fact, the estate sales people we had working at our old house and even our neighbors came out to tell us what a hard-working group SFR was. Now that's a real compliment!
Tuesday, May 18, 2010
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